iConnect SA Terms & Conditions: Hidden Legal Risks and How to Fix Them | Erayaha

## Uncovering Costly Legal Risks in iConnect SA’s Terms & Conditions

When we examined iConnect SA’s Terms & Conditions, our analysis revealed several critical gaps that could expose the company to regulatory fines, litigation, and reputational damage. With GDPR fines reaching up to €20 million or 4% of annual revenue, and CCPA penalties of $7,500 per violation, even minor oversights can translate into substantial financial losses. Below, we detail the four most significant legal and logical risks, their business impact, and how targeted improvements can strengthen enforceability and compliance.

1. Ambiguous Data Usage and Consent Language The T&C states: "We guarantee that personal information provided by the user will be employed solely for the purpose of providing any service that the user has requested." While this appears protective, it lacks specificity around data processing purposes, legal bases, and user consent mechanisms required by GDPR and CCPA. This ambiguity can result in regulatory scrutiny and user complaints, risking severe fines and loss of user trust.

Legal Analysis

high Risk

Removed

Added

We guarantee that personalPersonal information provided by the user will be employedcollected, processed, and used solely for the purpose of providing any service thatspecific purposes outlined herein, and only with the user has requested’s explicit consent or other valid legal basis as required by applicable data protection laws such as GDPR and CCPA.

Legal Explanation

The original clause is vague and does not specify the legal basis for data processing or the exact purposes, which is required for compliance with GDPR and CCPA. The revision clarifies lawful processing and user rights, reducing regulatory risk.

2. Incomplete Disclosure of Third-Party Data Sharing The clause: "We guarantee that no user data, personal or otherwise, will ever be passed to external agencies or third parties for any reason unless required by law" conflicts with subsequent disclosures about Google Analytics and AdWords data sharing. This inconsistency creates a logical loophole, undermining user transparency and potentially violating privacy regulations.

Legal Analysis

critical Risk

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Added

We guarantee that no userUser data, personal or otherwise, will evernot be passed toshared with external agencies or third parties except as explicitly disclosed in this policy, including for any reason unlessanalytics and advertising purposes, or as required by law. All third-party data sharing will comply with applicable data protection regulations.

Legal Explanation

The original clause is inconsistent with later disclosures about Google Analytics and AdWords, creating a logical contradiction. The revision aligns the clause with actual data practices and regulatory requirements for transparency.

3. Insufficient Notice Regarding Cookies and Tracking Technologies The T&C references Google AdWords and Analytics cookies but fails to provide a comprehensive cookie policy or obtain explicit user consent as mandated by the EU ePrivacy Directive and GDPR. Without clear opt-in mechanisms, iConnect SA risks regulatory penalties and class-action lawsuits, as seen in recent cases exceeding €1 million in fines.

Legal Analysis

high Risk

Removed

Added

Please note that thisThis site advertises onuses cookies and similar tracking technologies, including those from third party sites throughparties such as Google AdWords, and Google may use cookiesAnalytics. Users will be provided with a clear cookie policy and the ability to serve ads based on your visit to this siteprovide or withdraw consent in accordance with the EU ePrivacy Directive and GDPR.

Legal Explanation

The original clause fails to provide a comprehensive cookie policy or obtain explicit user consent, as required by EU law. The revision mandates clear disclosure and opt-in mechanisms, reducing compliance risk.

4. Lack of Governing Law and Dispute Resolution Provisions The absence of any clause specifying the governing law or dispute resolution process leaves iConnect SA exposed to unpredictable litigation venues and increased legal costs. This omission can result in forum shopping, unfavorable jurisdictions, and protracted disputes, with average cross-border litigation costs exceeding $100,000.

Legal Analysis

medium Risk

Removed

Added

These Terms & Conditions shall be governed by and construed in accordance with the laws of [No governing lawJurisdiction], and any disputes arising under or dispute resolution clause presentin connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

Legal Explanation

The absence of a governing law clause creates uncertainty and increases litigation risk. The revision establishes legal certainty and helps manage dispute resolution costs.

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Conclusion: Proactive Legal Safeguards for Sustainable Growth Our analysis shows that iConnect SA’s current Terms & Conditions contain critical gaps that could result in regulatory fines, litigation, and reputational harm. Addressing these issues with precise legal language and robust compliance mechanisms is essential for sustainable business operations.

Are your contracts exposing your company to unnecessary legal and financial risks?
How often do you review your terms for regulatory compliance?
What proactive steps can you take today to safeguard your business?

This analysis is for educational purposes only and does not constitute legal advice. For actual legal guidance, consult with a licensed attorney. This assessment is based on publicly available information and professional legal analysis. See erayaha.ai’s terms of service for liability limitations.