Erayaha AI Privacy Policy

Introduction

This Privacy Policy explains how Erayaha handles your information.

1. Information We Collect

We collect different types of information, including:

• Account Information: When you register for our services, we collect your name, email address, and organization details.
• Document Data: We process the documents you upload or analyze through our platform.
• Usage Information: We collect information about how you interact with our services, including features used and time spent on the platform.
• Device Information: We collect information about your device, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To personalize your experience
• To communicate with you about our services
• To ensure the security of our platform
• To comply with legal obligations

3. Your Document Data and AI Processing

Erayaha AI uses artificial intelligence to analyze your documents. Here's how we handle your document data:

• SaaS Deployment: If you use our cloud-based solution, your documents are securely processed on our servers. We implement robust security measures to protect your data.
• On-Premise Deployment: If you choose our on-premise solution, your documents never leave your infrastructure. All processing happens locally within your environment.
• Training Our AI Models: By default, we do not use your documents to train our AI models. If we wish to do so in the future, we will seek your explicit consent.
• Retention: We retain your document data only as long as necessary to provide our services or as required by law.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: We work with third-party service providers who help us operate our business and deliver our services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities.
• Business Transfers: If Erayaha is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@erayaha.ai.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we use appropriate safeguards to ensure its protection.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.