Erayaha AI Privacy Policy

Introduction

This Privacy Policy explains how Erayaha ("we," "us," or "our") handles your information in relation to our Erayaha AI service (the "Service") and our website located at https://erayaha.com/ (the "Website"). Erayaha AI offers flexible deployment options to suit your needs:

• Software as a Service (SaaS)
• Client Cloud / On-Premise Deployment (Data Remains On-Premise)

Regardless of the deployment option you choose, we are committed to protecting your data privacy. This policy outlines our practices for each scenario.

Data Collection Practices

SaaS

For the SaaS deployment, we collect information necessary to operate the service and provide you with a smooth user experience. This may include:

• User account information (email address, username)
• Usage data (features accessed, contracts analyzed)
• Billing information (if applicable)

We take data security seriously and implement industry-standard safeguards to protect your information.

Client Cloud / On-Premise Deployment

For client cloud and on-premise deployments, Erayaha AI operates entirely within your infrastructure. This means you have complete control over your data, and we do not collect any information from you during the analysis and review process. The data used for contract review remains secure on your local servers or network.

Data Processing and Third-Party Services

Erayaha AI may engage trusted third-party service providers to assist in operating our service, including but not limited to:

• Cloud infrastructure providers (e.g., Google Cloud, Microsoft Azure)
• Authentication and user management services
• Analytics and performance monitoring tools
• Development and debugging tools

Important Notes on Data Processing:

• We maintain strict oversight over all third-party processors
• All processors are contractually bound to maintain data confidentiality
• We never sell user data to third parties
• Data sharing is strictly limited to what is necessary for service operation
• Users retain all rights and ownership over their data

How We Use Your Information (SaaS Only)

The information we collect for the SaaS deployment is used for the following purposes:

• Providing and maintaining the Erayaha AI service
• Improving and personalizing the service
• Sending you service updates and marketing communications (you may opt-out of marketing communications at any time through your account settings or by clicking the unsubscribe link in our emails)
• Responding to your inquiries and requests
• Analyzing how you use the service
• Detecting, preventing, and addressing security issues
• Complying with legal obligations

What Data Does Erayaha AI Share?

For the SaaS deployment, Erayaha AI leverages a proprietary AI model hosted within our secure cloud infrastructure to analyze your contracts. This model acts as a core functionality within Erayaha AI, and we do not share your contract data with any external third-party AI tools or services.

Data Protection Measures and Liability

While we implement industry-standard security measures, users acknowledge that:

• No data transmission or storage system is 100% secure
• Users transmit data at their own risk
• We are not liable for any unauthorized access not resulting from our negligence
• Users are responsible for maintaining their account security

Your Rights (SaaS Only)

You have certain rights regarding your information (applicable to SaaS only):

• Access and update your information
• Request to delete your information
• Object to the processing of your information
• Opt-out of marketing communications while continuing to receive essential service updates

You can exercise these rights by contacting us through the contact information provided below.

Data Retention and Deletion

We retain data only as long as necessary for:

• Providing our services
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

Users may request data deletion, subject to:

• Legal retention requirements
• Technical limitations
• Reasonable processing time
• Verification of request authenticity

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Dispute Resolution and Claims

Any privacy-related disputes shall be:

• Subject to the same arbitration provisions as our Terms of Service
• Filed within six (6) months of the incident
• Limited to actual, direct damages proven
• Resolved on an individual basis (no class actions)

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Acknowledgment

By using Erayaha AI, users explicitly acknowledge and agree that:

• They have read and understood this privacy policy
• Their use of the service constitutes acceptance of these terms
• They consent to the data practices described herein
• They understand the scope and limitations of our data protection measures
• They accept the specified dispute resolution procedures