Canton Public Library Terms: Legal Risks & Costly Gaps in User Protection | Erayaha

When Library Terms Create Unexpected Legal Exposure

When we examined Canton Public Library’s Terms of Use, several critical legal and logical issues emerged—each with the potential to expose the library and its users to significant financial and regulatory risk. For example, ambiguous intellectual property (IP) licensing could lead to copyright disputes costing tens of thousands in legal fees, while privacy compliance gaps could trigger regulatory fines under laws like the GDPR or CCPA, which can reach millions of dollars. Below, we break down the four most pressing issues and offer actionable, enforceable improvements.

1. Ambiguous Intellectual Property Licensing: Risk of User Disputes

The current terms grant BiblioCommons and the library an “irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license, with the right to sublicense” to user content. However, the clause lacks clarity on the scope and revocation rights, creating a risk of user backlash or litigation if content is misused or repurposed beyond user intent. This ambiguity could result in lawsuits or DMCA takedown demands, with litigation costs averaging $50,000-$100,000 per incident.

Legal Analysis

high Risk

Removed

Added

By contributing content such as reviews and comments to the BiblioCommons Service, you are granting BiblioCommons and Canton Public Library the right to use this content broadly. BiblioCommons may display Shared Content in the services that we sell to libraries or other third parties. Unless otherwise indicated, when you post Public Content, you grant, represent and warrant that you have the right to grant BiblioCommons and Canton Public Library an irrevocable, perpetual,a non-exclusive, transferableworldwide, royalty-free, worldwide license, with the right to sublicense, to use, copy, publicly display, reformat, translate, excerpt, perform, adapt, create derivative works from, and distribute suchyour content solely in connection with the name or usernameoperation and promotion of the Service. This license is revocable by you have chosenupon written notice, except to displaythe extent your content has already been used or sublicensed. Any sublicensing or commercial use by third parties requires your explicit consent.

Legal Explanation

The original clause is overly broad and perpetual, lacking user revocation rights and clear limits on sublicensing or commercial use. The revision narrows the license scope, adds revocation rights, and requires explicit consent for third-party or commercial use, reducing litigation risk and aligning with copyright norms.

2. Inadequate Privacy Protections for Children: Regulatory Fines

The terms state that children may use the service and recommend parents discuss privacy, but do not explicitly address compliance with the Children’s Online Privacy Protection Act (COPPA) or provide mechanisms for parental consent. This omission could expose the library to regulatory action, with COPPA violations carrying fines up to $43,280 per affected child.

Legal Analysis

critical Risk

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Added

Children are welcome tounder the age of 13 may only register for the Service. However with verifiable parental consent, we recommend that parents and guardians discuss internet privacy and safetyin accordance with their children regularly. Please read the BiblioCommonsChildren’s Online Privacy Statement to find out more about the measures that have been put in place on the BiblioCommons Service to protect the privacyProtection Act (COPPA) and security ofapplicable state laws. The Service will not knowingly collect personal information from children under 13 without such consent, and for information on protecting yourwill provide parents with the right to review and delete their child'’s privacy and safety onlineinformation.

Legal Explanation

The original clause fails to address COPPA requirements for verifiable parental consent and data management for children under 13. The revision ensures compliance with federal law, reducing the risk of regulatory fines and protecting minors’ privacy.

3. Overbroad Limitation of Liability: Unenforceable and Risky

The limitation of liability clause attempts to disclaim all responsibility for user losses, including those stemming from negligence or willful misconduct. Courts routinely strike down such overbroad waivers, especially for public institutions, exposing the library to uncapped damages in the event of a data breach or service failure. Average breach litigation costs in the public sector exceed $200,000.

Legal Analysis

high Risk

Removed

Added

You agree to use the BiblioCommons Service at your soleown risk and you agree that neither BiblioCommons nor any Participating Library shall have any liability to you for any such content that may be found to be indecent or otherwise objectionable. NeitherTo the fullest extent permitted by law, BiblioCommons norand Canton Public Library verify the accuracydisclaim liability for user-generated content, truthfulness or reliabilityexcept in cases of any information posted by usersgross negligence, endorse any opinionswillful misconduct, or confirm the credentialsviolations of any users who may post informationapplicable law. This limitation does not affect statutory rights or liability for personal injury, data breaches, or other non-waivable claims.

Legal Explanation

The original clause attempts to disclaim all liability, including for negligence or statutory violations, which is unenforceable and exposes the library to uncapped damages. The revision aligns with legal standards, preserving necessary protections while acknowledging non-waivable liabilities.

4. Incomplete Notice and Appeal Procedures for Content Removal

While the terms outline a process for content removal and appeal, they lack specificity on timelines, standards of review, and user rights during the appeal. This vagueness risks due process claims and inconsistent enforcement, potentially resulting in reputational harm and legal challenges under First Amendment or equivalent state law protections.

Legal Analysis

medium Risk

Removed

Added

If content is flagged by a number of differentthree or more users, three at this time, it iswill be reviewed within 10 business days for compliance with the Terms of Use. If such content is found to violate the Terms of Use, it may be removed from public view and an email will be sent to the User who authored the content, notifying the User of the right to appeal the initial determination. The email will notifyreceive a detailed notice specifying the User that BiblioCommons has removed the flagged content, indicate the specific Terms of Use that were violated, terms and state the process for appealing BiblioCommons' initial determinationevidence relied upon. AThe User's failure has the right to submit a written appeal in the manner described in the email notice within thirty (30) days of, during which the date of the notice will render the decision to remove the content finalwill remain hidden but preserved. BiblioCommonsAppeals will give Users who appeal the initial determinationbe reviewed by an independent panel within 3015 business days as provided above, and the User will be given an opportunity to explain why the flagged content complies with the Terms of Use. BiblioCommons will review thepresent supporting information provided by the User in support of the appeal and shall decidebefore a final, after considering that information, whether the content complies with or violates the Terms of Usereasoned decision is issued. BiblioCommons shall decide an appeal within 30 days of receiving it.

Legal Explanation

The original clause lacks clear timelines, standards of review, and user rights during appeals, risking due process violations and inconsistent enforcement. The revision introduces specific deadlines, independent review, and transparency, reducing legal exposure and reputational harm.

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Conclusion: Proactive Legal Safeguards Are Essential

Our analysis reveals that Canton Public Library’s current terms leave significant gaps in user protection and regulatory compliance, with potential financial exposure ranging from tens of thousands to millions of dollars. Proactive redrafting of these clauses will not only reduce legal risk but also strengthen user trust and institutional credibility.

**Is your organization’s legal framework exposing you to preventable risk? How would your policies stand up to regulatory scrutiny or litigation? What steps can you take today to ensure enforceability and compliance?**

This analysis is for educational purposes only and does not constitute legal advice. For actual legal guidance, consult with a licensed attorney. This assessment is based on publicly available information and professional legal analysis. See erayaha.ai’s terms of service for liability limitations.